5 Actions to Take Following a Car Accident

Keen’s Body Shop • March 5, 2025
A white car is being towed by a silver truck.

Being involved in a car accident can be a stressful and overwhelming experience. Whether it’s a minor fender bender or a serious collision, knowing what steps to take can help you navigate the process as successfully as possible. Here are five important steps to follow after a car accident.


Check for Injuries/Take Safety Precautions

The first priority after an accident is to check yourself and any passengers for injuries. If anyone is hurt, call 911 immediately for medical assistance. If the accident is minor and your vehicle is drivable, move it to a safe location, such as the side of the road, to prevent further hazards. Turn on your hazard lights to alert other drivers of the situation.


Call the Police

Even if the accident seems minor, it’s important to contact law enforcement. A police report provides an official record of the incident, which can be valuable when filing an insurance claim. When officers arrive, provide accurate information about what happened. The police will document the scene, gather witness statements, and provide you with a report number that you can reference later.


Gather Information and Take Photos

Collecting information at the scene is crucial for handling insurance claims and potential legal issues. Exchange contact and insurance details with the other driver, including their name, phone number, driver’s license number, and vehicle information. If there are witnesses, ask for their contact details as well. Also, take photos of the accident scene, vehicle damage, skid marks, traffic signals, and any visible injuries. These images can serve as valuable evidence if there are disputes about the accident.


Notify Your Insurance Company

Report the accident to your insurance provider as soon as possible. Provide them with the details of the crash, including the police report number, photos, and any witness statements. Be honest about what happened, but avoid speculating about fault. Your insurance company will guide you through the claims process and explain your coverage.


Choose an Expert Body Shop

While your insurance agent might suggest you go to a specific shop, you get to decide where to go for the repairs. Be sure to choose a trustworthy shop that knows how to expertly repair collision damage.


Collision Repair in Columbus, OH

For expert collision repair in Columbus, Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336. Feel free to give us a call today to make an appointment!

Frequently Asked Questions About Collision Repair in Columbus, OH

By Keen’s Body Shop • February 2, 2026
Being involved in a vehicle collision is stressful, and the repair process that follows can raise many questions. At Keen’s Body Shop, we’re happy to answer any of your questions about collision repair in the greater Columbus, OH area. Here’s a look at some of the most frequently asked questions about collision repair. What Is Included in Collision Repair? Collision repair involves restoring a vehicle after it has been damaged in an accident. This can include repairing or replacing body panels, fixing structural damage, addressing mechanical issues, and restoring paint and finish. How Is Collision Damage Assessed? Damage assessment begins with a detailed inspection of both visible and hidden damage. While dents and scratches are easy to see, collisions can affect internal components and structural areas beneath the surface. Technicians then create a repair estimate based on their findings. How Long Does Collision Repair Usually Take? The length of time required for collision repair depends on the extent of the damage and the availability of replacement parts. Minor cosmetic repairs may take only a few days, while extensive structural repairs might take weeks in some cases. Will My Vehicle Look the Same After Repairs? A reputable collision repair shop uses proper techniques and high-quality materials to restore your vehicle’s appearance. Skilled technicians match paint color and finish carefully to blend repairs seamlessly with the rest of the vehicle. When done correctly, collision repair should return the vehicle to its pre-accident condition both visually and structurally. Do I Have the Right to Choose My Repair Shop? Vehicle owners have the legal right to choose the collision repair shop they trust, even if an insurance company recommends a preferred provider. Selecting an experienced shop with a strong reputation helps ensure quality repairs and peace of mind throughout the process. Where Can I Get Expert Collision Repair in Columbus, OH? For expert collision repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336  . Feel free to give us a call to schedule an appointment for auto body work in greater Columbus, OH!

Why Damaged Bumpers Should Be Repaired or Replaced Without Delay

By Keen’s Body Shop • January 3, 2026
Your vehicle’s bumpers are designed to do much more than improve appearance. They play a critical role in absorbing impact, protecting vital components, and enhancing overall safety. When a bumper becomes cracked, dented, or misaligned, it may no longer perform as intended. At Keen’s Body Shop, we provide expert bumper repair and replacement in the greater Columbus, OH area. Addressing bumper damage promptly helps ensure your vehicle remains safe and visually appealing. Reduced Impact Protection Bumpers are engineered to absorb and distribute energy during low-speed collisions. When damaged, their ability to protect your vehicle and passengers is compromised. Even minor cracks or hidden structural damage can reduce impact absorption, increasing the risk of injury and costly damage in a subsequent accident. Repairing or replacing a damaged bumper restores its protective function. Hidden Damage to Critical Components Behind bumpers are commonly found important components such as sensors, mounting brackets, and other parts. A damaged bumper may shift or loosen, exposing these components to further harm. Moisture, debris, and road grime can enter through cracks or gaps, leading to corrosion or malfunction. Prompt repairs help prevent small issues from turning into expensive mechanical or electrical problems. Advanced Safety Features May Be Affected Many modern vehicles rely on bumper-mounted technology, including parking sensors and cameras used for collision avoidance and driver assistance features. When a bumper is damaged or misaligned, these systems may not function correctly. This can reduce the effectiveness of important safety features, making immediate repair essential for safe driving. Prevent Further Cosmetic Damage What starts as a small dent or crack can quickly worsen. Vibrations, temperature changes, and everyday driving can cause bumper damage to spread or paint to peel. Exposed areas are more vulnerable to rust and fading, which can detract from your vehicle’s appearance. Timely repair preserves your car’s finish and prevents the damage from becoming more noticeable. Bumper Repair & Replacement in Columbus, OH For expert bumper repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336  . We’ll make sure your vehicle is restored to a safely drivable condition. Feel free to give us a call to make an appointment!
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