5 Actions to Take Following a Car Accident

Keen’s Body Shop • March 5, 2025
A white car is being towed by a silver truck.

Being involved in a car accident can be a stressful and overwhelming experience. Whether it’s a minor fender bender or a serious collision, knowing what steps to take can help you navigate the process as successfully as possible. Here are five important steps to follow after a car accident.


Check for Injuries/Take Safety Precautions

The first priority after an accident is to check yourself and any passengers for injuries. If anyone is hurt, call 911 immediately for medical assistance. If the accident is minor and your vehicle is drivable, move it to a safe location, such as the side of the road, to prevent further hazards. Turn on your hazard lights to alert other drivers of the situation.


Call the Police

Even if the accident seems minor, it’s important to contact law enforcement. A police report provides an official record of the incident, which can be valuable when filing an insurance claim. When officers arrive, provide accurate information about what happened. The police will document the scene, gather witness statements, and provide you with a report number that you can reference later.


Gather Information and Take Photos

Collecting information at the scene is crucial for handling insurance claims and potential legal issues. Exchange contact and insurance details with the other driver, including their name, phone number, driver’s license number, and vehicle information. If there are witnesses, ask for their contact details as well. Also, take photos of the accident scene, vehicle damage, skid marks, traffic signals, and any visible injuries. These images can serve as valuable evidence if there are disputes about the accident.


Notify Your Insurance Company

Report the accident to your insurance provider as soon as possible. Provide them with the details of the crash, including the police report number, photos, and any witness statements. Be honest about what happened, but avoid speculating about fault. Your insurance company will guide you through the claims process and explain your coverage.


Choose an Expert Body Shop

While your insurance agent might suggest you go to a specific shop, you get to decide where to go for the repairs. Be sure to choose a trustworthy shop that knows how to expertly repair collision damage.


Collision Repair in Columbus, OH

For expert collision repair in Columbus, Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336. Feel free to give us a call today to make an appointment!

4 Problems that Frame Damage Can Cause If It's Not Promptly Repaired

By Keen’s Body Shop • August 5, 2026
A vehicle's frame is its structural foundation, providing strength, stability, and support for the engine, suspension, and body panels. Even relatively minor collisions can bend or weaken the frame, and while the damage may not always be visible, it can have a significant impact on your vehicle's safety and performance. Ignoring frame damage can allow small problems to become much more serious over time. At Keen’s Body Shop, we provide expert automotive frame repair in the greater Columbus, OH area. Here are four reasons why it's important to have frame damage professionally repaired as soon as possible. Compromised Safety in Future Accidents Your vehicle's frame is designed to absorb and distribute crash forces during a collision. When the frame is bent or weakened, it may no longer protect occupants as intended. A compromised frame can affect the performance of crumple zones and other safety systems, potentially increasing the risk of injury in another accident. Prompt frame repair helps restore your vehicle's structural integrity and improves protection. Uneven Tire Wear and Alignment Problems Frame damage often affects your vehicle's alignment. Even a slight bend can throw the suspension and steering geometry out of specification, causing the vehicle to pull to one side. Misalignment also leads to uneven tire wear, reducing tire life. Repairing the frame helps restore proper alignment and promotes more even tire wear. Poor Handling and Reduced Stability A damaged frame can negatively impact how your vehicle handles on the road. You may notice wandering, vibrations, difficulty steering, or reduced stability during cornering and braking. These handling issues can become especially dangerous during emergency maneuvers or poor weather conditions. Restoring the frame to factory specifications helps ensure predictable handling and a smoother, safer driving experience. Reduced Resale Value and Higher Repair Costs Frame damage that goes unrepaired can significantly reduce your vehicle's resale value. Potential buyers are often hesitant to purchase vehicles with unresolved structural damage. In addition, continuing to drive with a damaged frame can place extra stress on the suspension and steering, potentially leading to additional repairs. Addressing the problem early is typically far less expensive than waiting until secondary damage develops. Automotive Frame Repair in Columbus, OH For expert collision repair in Columbus, Dayton, and Lancaster, OH , contact Keen’s Body Shop at  1-888-681-5336  . Feel free to give us a call to schedule an appointment!

Important Actions You Should Take Following an Auto Accident

By Keen’s Body Shop • July 3, 2026
In the moments that follow a collision, knowing what steps to take can help protect your safety, your legal rights, and your vehicle. Acting quickly and carefully can also make the insurance and repair process much smoother. Here’s a look at five important actions to take after a car accident. Ensure Safety and Check for Injuries The first priority after any accident is safety. Check yourself, passengers, and others involved for injuries. If anyone is hurt, call emergency services immediately. If possible and safe, move vehicles out of traffic to prevent further accidents and turn on hazard lights to alert other drivers. Call Law Enforcement It’s important to contact the police after an accident, even if it appears minor. A police report provides an official record of the incident, which can be helpful for insurance claims and any disputes. Officers can also help document the scene and gather necessary information. Exchange Information With the Other Driver Be sure to exchange essential details with the other driver, including names, phone numbers, insurance information, and license plate numbers. Avoid discussing fault or making statements that could be interpreted as admitting responsibility. Stick to factual information only. Document the Accident Scene If it’s safe to do so, take photos and videos of the vehicles, road conditions, damage, skid marks, and surrounding area. This documentation can be helpful when filing an insurance claim and can support your version of events if questions arise later. Choose a Trusted Collision Repair Shop After notifying your insurance company, it is important to select a reputable collision repair shop to assess and repair your vehicle. A trusted shop will provide a thorough inspection, accurate estimate, and high-quality repairs that restore both safety and appearance. Choosing experienced professionals helps ensure that hidden damage is properly addressed and your vehicle is returned to safe operating condition. Collision Repair in Columbus, OH For expert collision repair in Columbus, Dayton, and Lancaster , contact Keen’s Body Shop at  1-888-681-5336  . Our team of experienced technicians can properly restore your vehicle. Feel free to give us a call to schedule an appointment !
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