5 Actions to Take Following a Car Accident

Keen’s Body Shop • March 5, 2025
A white car is being towed by a silver truck.

Being involved in a car accident can be a stressful and overwhelming experience. Whether it’s a minor fender bender or a serious collision, knowing what steps to take can help you navigate the process as successfully as possible. Here are five important steps to follow after a car accident.


Check for Injuries/Take Safety Precautions

The first priority after an accident is to check yourself and any passengers for injuries. If anyone is hurt, call 911 immediately for medical assistance. If the accident is minor and your vehicle is drivable, move it to a safe location, such as the side of the road, to prevent further hazards. Turn on your hazard lights to alert other drivers of the situation.


Call the Police

Even if the accident seems minor, it’s important to contact law enforcement. A police report provides an official record of the incident, which can be valuable when filing an insurance claim. When officers arrive, provide accurate information about what happened. The police will document the scene, gather witness statements, and provide you with a report number that you can reference later.


Gather Information and Take Photos

Collecting information at the scene is crucial for handling insurance claims and potential legal issues. Exchange contact and insurance details with the other driver, including their name, phone number, driver’s license number, and vehicle information. If there are witnesses, ask for their contact details as well. Also, take photos of the accident scene, vehicle damage, skid marks, traffic signals, and any visible injuries. These images can serve as valuable evidence if there are disputes about the accident.


Notify Your Insurance Company

Report the accident to your insurance provider as soon as possible. Provide them with the details of the crash, including the police report number, photos, and any witness statements. Be honest about what happened, but avoid speculating about fault. Your insurance company will guide you through the claims process and explain your coverage.


Choose an Expert Body Shop

While your insurance agent might suggest you go to a specific shop, you get to decide where to go for the repairs. Be sure to choose a trustworthy shop that knows how to expertly repair collision damage.


Collision Repair in Columbus, OH

For expert collision repair in Columbus, Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336. Feel free to give us a call today to make an appointment!

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By Keen’s Body Shop • October 5, 2026
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