FAQ: Collision Repair

Keen's Body Shop • February 9, 2024

two cars are involved in a car accident on the side of the road .

In the aftermath of an accident, the top priority is ensuring that any potential injuries are promptly addressed. But once the dust settles and your health checks out, you'll need to take the necessary steps to return your vehicle to a safely drivable condition. If you've never needed collision repair before, then you might have some questions about how this process works. At Keen's Body Shop, our crew will be happy to answer any of your questions about getting your vehicle repaired by us. Here are some of the frequently asked questions about collision repair.

Where does my vehicle go after an accident?

Undriveable vehicles are commonly towed away to be professionally assessed. Your vehicle may go to a body shop. Or, depending on the situation, it may instead go to a facility operated by your insurance company for an evaluation. In situations where the car can still be safely driven, the driver may be able to keep using it until the repairs can be done at the shop.

How much does it cost to get collision damage repaired?

The severity of the damage will primarily determine the costs involved. And it's definitely better to go to a shop that is highly experienced with generating accurate estimates so that you don't get any surprises. Your insurance coverage will largely determine how much you have to spend out of pocket.

Do I get to choose where the repairs are done? Or does my insurance choose?

Your insurance agent might recommend that your vehicle gets repaired at a specific shop. However, you're the one who gets to decide where your car goes for the repairs. Before making your decision, it's worth doing some research to find a reputable shop that has a strong track record of providing top-quality service.

Where can I get excellent collision repair in Columbus?

When you need collision repair in Columbus and the surrounding area, visit the experts at Keen's Body Shop. At our local body shop, we can flawlessly address your vehicle's cosmetic needs. And feel free to use our easy online estimate tool!

Newer Post >

Frequently Asked Questions About Collision Repair in Columbus, OH

By Keen’s Body Shop • February 2, 2026

Being involved in a vehicle collision is stressful, and the repair process that follows can raise many questions. At Keen’s Body Shop, we’re happy to answer any of your questions about collision repair in the greater Columbus, OH area. Here’s a look at some of the most frequently asked questions about collision repair. What Is Included in Collision Repair? Collision repair involves restoring a vehicle after it has been damaged in an accident. This can include repairing or replacing body panels, fixing structural damage, addressing mechanical issues, and restoring paint and finish. How Is Collision Damage Assessed? Damage assessment begins with a detailed inspection of both visible and hidden damage. While dents and scratches are easy to see, collisions can affect internal components and structural areas beneath the surface. Technicians then create a repair estimate based on their findings. How Long Does Collision Repair Usually Take? The length of time required for collision repair depends on the extent of the damage and the availability of replacement parts. Minor cosmetic repairs may take only a few days, while extensive structural repairs might take weeks in some cases. Will My Vehicle Look the Same After Repairs? A reputable collision repair shop uses proper techniques and high-quality materials to restore your vehicle’s appearance. Skilled technicians match paint color and finish carefully to blend repairs seamlessly with the rest of the vehicle. When done correctly, collision repair should return the vehicle to its pre-accident condition both visually and structurally. Do I Have the Right to Choose My Repair Shop? Vehicle owners have the legal right to choose the collision repair shop they trust, even if an insurance company recommends a preferred provider. Selecting an experienced shop with a strong reputation helps ensure quality repairs and peace of mind throughout the process. Where Can I Get Expert Collision Repair in Columbus, OH? For expert collision repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at 1-888-681-5336 . Feel free to give us a call to schedule an appointment for auto body work in greater Columbus, OH!

Why Damaged Bumpers Should Be Repaired or Replaced Without Delay

By Keen’s Body Shop • January 3, 2026

Your vehicle’s bumpers are designed to do much more than improve appearance. They play a critical role in absorbing impact, protecting vital components, and enhancing overall safety. When a bumper becomes cracked, dented, or misaligned, it may no longer perform as intended. At Keen’s Body Shop, we provide expert bumper repair and replacement in the greater Columbus, OH area. Addressing bumper damage promptly helps ensure your vehicle remains safe and visually appealing. Reduced Impact Protection Bumpers are engineered to absorb and distribute energy during low-speed collisions. When damaged, their ability to protect your vehicle and passengers is compromised. Even minor cracks or hidden structural damage can reduce impact absorption, increasing the risk of injury and costly damage in a subsequent accident. Repairing or replacing a damaged bumper restores its protective function. Hidden Damage to Critical Components Behind bumpers are commonly found important components such as sensors, mounting brackets, and other parts. A damaged bumper may shift or loosen, exposing these components to further harm. Moisture, debris, and road grime can enter through cracks or gaps, leading to corrosion or malfunction. Prompt repairs help prevent small issues from turning into expensive mechanical or electrical problems. Advanced Safety Features May Be Affected Many modern vehicles rely on bumper-mounted technology, including parking sensors and cameras used for collision avoidance and driver assistance features. When a bumper is damaged or misaligned, these systems may not function correctly. This can reduce the effectiveness of important safety features, making immediate repair essential for safe driving. Prevent Further Cosmetic Damage What starts as a small dent or crack can quickly worsen. Vibrations, temperature changes, and everyday driving can cause bumper damage to spread or paint to peel. Exposed areas are more vulnerable to rust and fading, which can detract from your vehicle’s appearance. Timely repair preserves your car’s finish and prevents the damage from becoming more noticeable. Bumper Repair & Replacement in Columbus, OH For expert bumper repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at 1-888-681-5336 . We’ll make sure your vehicle is restored to a safely drivable condition. Feel free to give us a call to make an appointment!