FAQ: Collision Repair

Keen's Body Shop • February 9, 2024

two cars are involved in a car accident on the side of the road .

In the aftermath of an accident, the top priority is ensuring that any potential injuries are promptly addressed. But once the dust settles and your health checks out, you'll need to take the necessary steps to return your vehicle to a safely drivable condition. If you've never needed collision repair before, then you might have some questions about how this process works. At Keen's Body Shop, our crew will be happy to answer any of your questions about getting your vehicle repaired by us. Here are some of the frequently asked questions about collision repair.

Where does my vehicle go after an accident?

Undriveable vehicles are commonly towed away to be professionally assessed. Your vehicle may go to a body shop. Or, depending on the situation, it may instead go to a facility operated by your insurance company for an evaluation. In situations where the car can still be safely driven, the driver may be able to keep using it until the repairs can be done at the shop.

How much does it cost to get collision damage repaired?

The severity of the damage will primarily determine the costs involved. And it's definitely better to go to a shop that is highly experienced with generating accurate estimates so that you don't get any surprises. Your insurance coverage will largely determine how much you have to spend out of pocket.

Do I get to choose where the repairs are done? Or does my insurance choose?

Your insurance agent might recommend that your vehicle gets repaired at a specific shop. However, you're the one who gets to decide where your car goes for the repairs. Before making your decision, it's worth doing some research to find a reputable shop that has a strong track record of providing top-quality service.

Where can I get excellent collision repair in Columbus?

When you need collision repair in Columbus and the surrounding area, visit the experts at Keen's Body Shop. At our local body shop, we can flawlessly address your vehicle's cosmetic needs. And feel free to use our easy online estimate tool!

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4 Ways to Reduce the Risk of Rust Forming on Your Vehicle

By Keen’s Body Shop • March 4, 2026

Rust is one of the more common problems vehicle owners face. Once corrosion begins, it can spread quickly, weakening metal components and damaging your vehicle’s appearance and structural integrity. Rust forms when metal is exposed to moisture and oxygen, and can be accelerated by contaminants. At Keen’s Body Shop, we can expertly repair chips and scratches on your vehicle’s body that could otherwise result in rust. Here are four ways to help prevent rust from forming on your vehicle. Wash Your Vehicle Regularly Routine washing is one of the simplest and most effective ways to prevent rust. Dirt and other contaminants can trap moisture against your vehicle’s metal surfaces, accelerating corrosion. Washing your vehicle thoroughly, including the undercarriage, removes harmful buildup before it can cause damage. Apply Wax for Added Protection Waxing your vehicle creates a protective barrier between the paint and the elements. A quality wax coating helps repel water and reduces the likelihood of moisture penetrating the paint surface. Applying a high-quality wax every few months can significantly reduce the risk of rust developing from small scratches or chips. In addition to protection, waxing keeps your vehicle looking clean and polished. Repair Paint Chips and Scratches Promptly Even minor paint damage can expose bare metal to the elements. When the protective paint layer is compromised, moisture can quickly reach the metal underneath and start the rusting process. Repairing chips and scratches as soon as they appear prevents corrosion from taking hold. Small repairs are relatively inexpensive and can save you from more extensive bodywork in the future. Store Your Vehicle in a Dry Environment Where you park your vehicle plays a significant role in rust prevention. A garage can provide protection from rain, snow, and humidity. Avoid parking on grass or dirt for extended periods, as these surfaces retain moisture and increase corrosion risk. Keeping your vehicle dry is one of the most effective long-term prevention strategies. Auto Body Repair in Columbus, OH For expert auto body repair in Columbus, Dayton, and Lancaster, OH , contact Keen’s Body Shop at 1-888-681-5336 . Feel free to give us a call to make an appointment !

Frequently Asked Questions About Collision Repair in Columbus, OH

By Keen’s Body Shop • February 2, 2026

Being involved in a vehicle collision is stressful, and the repair process that follows can raise many questions. At Keen’s Body Shop, we’re happy to answer any of your questions about collision repair in the greater Columbus, OH area. Here’s a look at some of the most frequently asked questions about collision repair. What Is Included in Collision Repair? Collision repair involves restoring a vehicle after it has been damaged in an accident. This can include repairing or replacing body panels, fixing structural damage, addressing mechanical issues, and restoring paint and finish. How Is Collision Damage Assessed? Damage assessment begins with a detailed inspection of both visible and hidden damage. While dents and scratches are easy to see, collisions can affect internal components and structural areas beneath the surface. Technicians then create a repair estimate based on their findings. How Long Does Collision Repair Usually Take? The length of time required for collision repair depends on the extent of the damage and the availability of replacement parts. Minor cosmetic repairs may take only a few days, while extensive structural repairs might take weeks in some cases. Will My Vehicle Look the Same After Repairs? A reputable collision repair shop uses proper techniques and high-quality materials to restore your vehicle’s appearance. Skilled technicians match paint color and finish carefully to blend repairs seamlessly with the rest of the vehicle. When done correctly, collision repair should return the vehicle to its pre-accident condition both visually and structurally. Do I Have the Right to Choose My Repair Shop? Vehicle owners have the legal right to choose the collision repair shop they trust, even if an insurance company recommends a preferred provider. Selecting an experienced shop with a strong reputation helps ensure quality repairs and peace of mind throughout the process. Where Can I Get Expert Collision Repair in Columbus, OH? For expert collision repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at 1-888-681-5336 . Feel free to give us a call to schedule an appointment for auto body work in greater Columbus, OH!