FAQ: Collision Repair

Keen's Body Shop • February 9, 2024

two cars are involved in a car accident on the side of the road .

In the aftermath of an accident, the top priority is ensuring that any potential injuries are promptly addressed. But once the dust settles and your health checks out, you'll need to take the necessary steps to return your vehicle to a safely drivable condition. If you've never needed collision repair before, then you might have some questions about how this process works. At Keen's Body Shop, our crew will be happy to answer any of your questions about getting your vehicle repaired by us. Here are some of the frequently asked questions about collision repair.

Where does my vehicle go after an accident?

Undriveable vehicles are commonly towed away to be professionally assessed. Your vehicle may go to a body shop. Or, depending on the situation, it may instead go to a facility operated by your insurance company for an evaluation. In situations where the car can still be safely driven, the driver may be able to keep using it until the repairs can be done at the shop.

How much does it cost to get collision damage repaired?

The severity of the damage will primarily determine the costs involved. And it's definitely better to go to a shop that is highly experienced with generating accurate estimates so that you don't get any surprises. Your insurance coverage will largely determine how much you have to spend out of pocket.

Do I get to choose where the repairs are done? Or does my insurance choose?

Your insurance agent might recommend that your vehicle gets repaired at a specific shop. However, you're the one who gets to decide where your car goes for the repairs. Before making your decision, it's worth doing some research to find a reputable shop that has a strong track record of providing top-quality service.

Where can I get excellent collision repair in Columbus?

When you need collision repair in Columbus and the surrounding area, visit the experts at Keen's Body Shop. At our local body shop, we can flawlessly address your vehicle's cosmetic needs. And feel free to use our easy online estimate tool!

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4 Ways to Decrease the Risk of Minor Cosmetic Damage to Your Car

By Keen’s Body Shop • November 26, 2025

Keeping your vehicle looking clean and dent-free doesn’t just enhance its appearance—it also helps preserve its value and reduces the need for costly cosmetic repairs. Minor damage such as scratches, door dings, and paint scuffs can accumulate quickly if you’re not mindful of everyday risks. Fortunately, a few simple habits can go a long way toward protecting your car’s exterior. But if your vehicle does incur any cosmetic damage, you’ll want to get the repairs done promptly so that rust doesn’t get a chance to set in. At Keen’s Body Shop, we provide expert auto body repair in the greater Columbus, OH area. Here are four tips for avoiding minor cosmetic damage. Be Selective About Where You Park One of the easiest ways to prevent dents and scratches is to be careful about where you park. Crowded parking lots, tight spaces, and spots near shopping cart returns all increase the likelihood of door dings and accidental bumps. When possible, choose end spots, park farther away from heavy foot traffic, or opt for covered parking to reduce exposure to the elements. A little extra walking can help spare your vehicle from unnecessary damage. Use Proper Washing and Drying Techniques Regular car washing helps maintain your paint, but using the wrong tools can actually cause scratches. Avoid abrasive brushes and harsh sponges that can trap dirt and grit. Instead, use microfiber mitts designed for automotive finishes. Always rinse thoroughly before washing to remove loose debris. By cleaning your vehicle correctly, you reduce the risk of swirl marks and fine scratches. Apply Protective Wax Adding a layer of wax provides a protective barrier against road debris, bird droppings, tree sap, and other contaminants that can harm your finish. Wax not only enhances shine, but also makes it easier to wash off grime without scratching the surface. Applying wax every few months helps keep your paint in excellent condition and limits long-term wear. Avoid Following Vehicles Too Closely Driving too closely behind other cars, especially trucks, increases your exposure to flying rocks and loose debris. Maintaining a safe distance gives you more time to react and reduces the chance of small chips and scratches from kicked-up gravel. This simple driving habit can help protect both your paint and your windshield from unnecessary damage. Auto Body Repair in Columbus, OH For auto body repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at 1-888-681-5336 . Feel free to give us a call to make an appointment!

Basic Precautions that Can Greatly Reduce Your Car Accident Risk

By Keen’s Body Shop • November 5, 2025

While car accidents are very common, many of them can be prevented with careful driving and a proactive mindset. While it’s impossible to control everything that happens on the road, there are simple habits that make a major difference in safety. By staying alert, maintaining your vehicle, and remaining a responsible driver, you can greatly reduce your risk of being involved in an accident. Here are five precautions that every driver should take. Stay Focused and Avoid Distractions Distracted driving is the top cause of collisions. Even a momentary lapse in attention—such as checking a text, reaching for an item, or adjusting a GPS—can lead to serious consequences. To stay safe, make it a rule to keep your focus solely on driving. Maintain a Safe Following Distance Following too closely behind another vehicle significantly increases your chances of a rear-end crash. The general guideline is to stay at least three seconds behind the car in front of you, which provides enough time to react if they brake suddenly. In rain, fog, or heavy traffic, increase that distance to account for longer stopping times. Follow Speed Limits and Adjust for Conditions Speed limits are established to promote safe driving based on road design and surrounding conditions. Driving too fast reduces your reaction time and increases stopping distance, while also making crashes more severe when they occur. Always obey posted limits and slow down during poor weather, heavy traffic, or low visibility. Remember that safe driving isn’t just about staying within the law—it’s about adapting to current conditions and prioritizing safety. Keep Your Vehicle in Top Condition A well-maintained car is much less likely to experience sudden failures that could cause an accident. Regularly check your brakes, tires, and lights to ensure everything functions properly. Worn brake pads, underinflated tires, and dim headlights can all make it harder to avoid danger on the road. Scheduling routine maintenance and addressing issues promptly helps keep your vehicle reliable and safe. Practice Defensive Driving No matter how careful you are, other drivers may not be. Defensive driving means anticipating potential hazards and preparing for the unexpected. Stay aware of your surroundings and avoid aggressive driving behaviors like tailgating or sudden lane changes. Always wear your seatbelt, obey traffic signals, and drive patiently. By maintaining awareness, you can greatly reduce your accident risk. Collision Repair in Columbus, OH But even if you’re cautious, you still may end up in an accident due to someone else’s recklessness, in which case our local body shop can help you out. For collision repair in Columbus, Dayton, and Lancaster, contact Keen’s Body Shop at 1-888-681-5336 . Feel free to give us a call to make an appointment!