FAQ: Collision Repair

Keen's Body Shop • February 9, 2024

two cars are involved in a car accident on the side of the road .

In the aftermath of an accident, the top priority is ensuring that any potential injuries are promptly addressed. But once the dust settles and your health checks out, you'll need to take the necessary steps to return your vehicle to a safely drivable condition. If you've never needed collision repair before, then you might have some questions about how this process works. At Keen's Body Shop, our crew will be happy to answer any of your questions about getting your vehicle repaired by us. Here are some of the frequently asked questions about collision repair.

Where does my vehicle go after an accident?

Undriveable vehicles are commonly towed away to be professionally assessed. Your vehicle may go to a body shop. Or, depending on the situation, it may instead go to a facility operated by your insurance company for an evaluation. In situations where the car can still be safely driven, the driver may be able to keep using it until the repairs can be done at the shop.

How much does it cost to get collision damage repaired?

The severity of the damage will primarily determine the costs involved. And it's definitely better to go to a shop that is highly experienced with generating accurate estimates so that you don't get any surprises. Your insurance coverage will largely determine how much you have to spend out of pocket.

Do I get to choose where the repairs are done? Or does my insurance choose?

Your insurance agent might recommend that your vehicle gets repaired at a specific shop. However, you're the one who gets to decide where your car goes for the repairs. Before making your decision, it's worth doing some research to find a reputable shop that has a strong track record of providing top-quality service.

Where can I get excellent collision repair in Columbus?

When you need collision repair in Columbus and the surrounding area, visit the experts at Keen's Body Shop. At our local body shop, we can flawlessly address your vehicle's cosmetic needs. And feel free to use our easy online estimate tool!

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Why You Should Still Get a Professional Inspection After a Minor Accident

By Keen’s Body Shop • October 1, 2025

It’s easy to shrug off a small fender-bender or low-speed collision and assume that everything is fine with your vehicle. If the car still runs and the damage looks minimal, scheduling a professional inspection might not seem necessary. However, even minor accidents can cause hidden damage that isn’t immediately obvious but can lead to bigger issues down the road. That’s why it’s always smart to have an experienced professional take a closer look. Here are four important reasons to get an inspection after a minor accident. Hidden Structural Damage Can Go Undetected A small bump may not show obvious signs of damage, but it can still affect your vehicle’s structural integrity. Even subtle frame misalignments can weaken your car’s ability to protect you in future accidents. Professional inspections use precise equipment to detect these issues, helping to ensure that your car remains safe and structurally sound. Mechanical Issues May Be Overlooked A minor collision can impact more than just the exterior of your vehicle. Components like the suspension and steering system can suffer damage that isn’t visible at first glance. Left unchecked, these problems can worsen over time, leading to costly repairs and unsafe driving conditions. An inspection helps ensure that all systems are functioning properly. Safety Features Might Not Work as Intended Modern vehicles rely on advanced safety systems like airbags, sensors, and cameras. Even a low-speed accident can disrupt these systems, meaning they may not deploy or function correctly in another emergency. A professional inspection verifies that these critical safety features are still operational and reliable. Ignoring Small Problems Can Lead to Bigger Costs What seems like a minor dent or scratch can sometimes mask underlying damage that grows worse over time. For example, a small crack in a radiator or a bent suspension component might lead to major repairs later. Getting an inspection early helps catch these problems before they escalate into more expensive fixes. Collision Repair in Columbus, OH For collision repair in Columbus, Dayton, and Lancaster, OH, contact Keen’s Body Shop at 1-888-681-5336 . Feel free to give us a call to schedule an appointment!

Why It’s Important to Professionally Address Car Rust Immediately

By Keen’s Body Shop • September 4, 2025

Rust is one of the most damaging problems a vehicle can face, and once it begins, it doesn’t stop on its own. Many drivers brush off small rust spots as cosmetic issues, but rust can spread quickly, potentially compromising the safety, performance, and value of your car. Addressing rust with the help of a professional as soon as it appears is the best way to protect your investment. At Keen’s Body Shop, we provide expert car rust repair in the greater Columbus, OH area. Here are four important reasons to deal with car rust right away. Rust Can Spread Quickly Rust doesn’t stay confined to one small spot. Once the paint and protective coating are compromised, rust spreads across metal surfaces. A tiny blemish on the fender can turn into widespread corrosion. The sooner you have a professional treat the problem, the less extensive the damage will be. Rust Weakens Structural Integrity Beyond appearances, rust can eat through critical parts of your car’s frame and body. This weakens the overall structure and makes the vehicle less safe in an accident. Rust in areas such as the frame components can severely compromise strength. A professional repair ensures that the issue is resolved before it becomes a worsening safety hazard. Preserve Resale Value Even small amounts of rust can hurt your car’s resale or trade-in value. Buyers often see rust as a sign that the vehicle hasn’t been properly maintained or may require costly repairs in the future. By taking care of rust right away, you preserve your car’s appearance and protect its long-term value. Pride of Ownership Rust is ugly and can make an otherwise well-maintained car look old and neglected. Professional rust repair restores your car’s smooth, polished appearance and prevents the damage from worsening. Taking care of rust quickly helps ensure your vehicle looks as good as it runs, which enhances pride of ownership. Automotive Rust Repair in Columbus, OH For auto body repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at 1-888-681-5336 . Our technicians can expertly address your vehicle’s cosmetic needs. Feel free to give us a call to schedule an appointment!